Customer Support Portal

The Briggs & Stratton customer support portal is designed to help you answer questions you have about your Briggs & Stratton engine or Briggs & Stratton branded product. Our Answer Center representatives are available Monday-Friday, 8AM-5PM CT. 

Connect with someone about your specific product: 

  • Engines: (800) 444-7774
  • Generators & Pressure Washers: (800) 743-4115
  • Standby Generators: (800) 732-2989

Average wait time: 6 minutes



Avoid the wait times and use our library of self help content. We have a great selection of Articles and Frequently Asked Questions that may help answer your questions. See what advice other customers have shared in our User Community

User Community

Have a question? Post your Briggs & Stratton engine or product question in our User Community to have your questions answered and connect with outdoor power experts. It just takes a few, easy steps.

  1. Select the topic of your question.
  2. Click on "Ask Question" to post your question to our community.
  3. In just a couple days, a fellow Briggs & Stratton enthusiast, or a Briggs & Stratton Answer Center representative will answer your question.

We are also available by phone or by email through the Briggs & Stratton Contact Us form.


If you can't find the answer to your question in our self help, below are two ways to contact us.

Contact Us By Phone

Our U.S. based Answer Center representatives are available by phone Monday-Friday, 8:00 a.m.-5:00 p.m. CT.



Call Customer Support >>


Contact Us By Email

Please complete the contact form so our agents have all of the information needed to answer your question. You will receive an email reply for our agents within three business days.


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