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Frequently Asked Questions

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Website Part, Engine, or Shortblock Online Orders

Can I purchase parts, engines, or shortblocks factory direct through your website?

Although we do sell parts direct, Briggs & Stratton does not sell engines or short blocks factory direct or through our website. However, engines are available for online purchase through Parts Nationwide.

Engines and short blocks (as well as the parts and maintenance products) can be purchased locally through a Briggs & Stratton Authorized Dealer.

For your convenience, engine parts (crankshafts, carburetors, pistons, gaskets, etc.) can be purchased online through the Lawn Mower Parts, Repair Parts & Maintenance Products section of our website directly from the factory. If you know your part number and wish to order factory direct, please click the "Buy Online" link provided here.

Do-It-Yourself parts and products (oil, air filters, spark plugs, carburetor cleaner, etc.) can also be ordered online through the Maintenance & Accessories section of our website.

Alaskan, Hawaiian and International customers, please visit our International/48 Contiguous United States Websites Part Orders FAQ.

Parts can also be ordered via phone by calling (800) 274-4471 (48 Contiguous United States orders only).

If you need assistance in locating the part number, please visit our How to Find Part Number and Order Online FAQ.



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Our user community provides a place for users to ask and answer questions of one another. Our staff also participates in this community on a regular basis. Please note that your question may take more than 24 hours to appear. If you are in need of an immediate answer please review our frequently asked questions or contact a local service dealer .

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Please complete the form below to contact us with your question. Provide as much information as possible. We make every effort to personally answer all questions within 3 BUSINESS days. If you are in need of an immediate answer please review our frequently asked questions or contact a local service dealer.

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  • Enter any equipment model numbers you may have


  • Look for STAMPED B&S ENGINE NUMBERS


    STAMPED - YYMMDDxx Identifies Manufacture date


  • 5HP=5, 18-1/2=18.5, 25=25.00


    Series (3 digits) or Torque (ft. lbs)


  • Quantum, Intek, Classic, Sprint, etc.


    Manufacturer of the Tractor, Generator, Lawn mower, etc.


  • What kind of product is the engine coupled to?


    Where was the equipment purchased?


  • When product was purchased. Format: mm/dd/yyyy.

Personal Information












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  • Zip + 4 xxxxx-xxxx Canada use xxx xxx format




  • format: xxx-xxx-xxxx  




  • Would you like to create an account with us?


    Would you like to receive updates and other info from us?




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