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Frequently Asked Questions

To search the Frequently Asked Questions (FAQs), enter your search terms or questions in the box below. Not sure what to search for, browse by category by clicking the Browse tab. If you still need help, you can submit your question by clicking the Ask a Question tab. Our Answer Center will respond to your question within 3 business days.

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Specialty Tools

What specialty tools are available? Where can I purchase specialty tools?

Service Tools Catalog

Our Service Tools Catalog (PDF) contains illustrations and part numbers of our specialty tools.

Select Service Tools can be purchased through the Lawn Mower Parts, Repair Parts & Maintenance Products section of our website. Service Tools can also be ordered via phone by calling our Briggs & Stratton Answer Center at (800) 444-7774 (48 Contiguous United States orders only).

In addition, selected Briggs & Stratton Authorized Dealer also sell Service Tools. Please contact the dealers in your area to determine if they offer this service.

For your convenience, we offer three easy ways to locate your nearest Briggs & Stratton Authorized Dealers:

  • Use our website's Service Center Locator.

  • Visit www.yellowpages.com and enter "Lawn Mowers" or "Engines-Gasoline" in the Category search field and your Postal Code in the Location search field.

  • Call the Briggs & Stratton Automated Hotline at (800) 444-7774. This hotline is available 24 hours a day / 7 days a week and features voice recognition technology to assist you in finding the Briggs & Stratton Authorized Dealers in your area. Automated maintenance tips, product information, and FAQs are also offered through voice activated menus.



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