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Frequently Asked Questions

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Service Tools Factory Direct

Can I order service tools factory direct?

Master Parts Catalog

Our Master Parts Catalog (PDF) contains illustrations and part numbers of our specialty tools.

Select Service Tools can be purchased through the Lawn Mower Parts, Repair Parts & Maintenance Products section of our website. Service Tools can also be ordered via phone by calling our Briggs & Stratton Answer Center at (800) 444-7774 (48 Contiguous United States orders only).

In addition, select Briggs & Stratton Authorized Dealer also sell Service Tools. Please contact the dealers in your area to determine if they offer this service.

For your convenience, we offer three easy ways to locate your nearest Briggs & Stratton Authorized Dealers:

  • Use our website's Service Dealer Locator.

  • Visit and enter "Lawn Mowers" or "Engines-Gasoline" in the Category search field and your Postal Code in the Location search field.

  • Call the Briggs & Stratton Automated Hotline at (800) 444-7774. This hotline is available 24 hours a day / 7 days a week and features voice recognition technology to assist you in finding the Briggs & Stratton Authorized Dealers in your area. Automated maintenance tips, product information, and FAQs are also offered through voice activated menus.

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