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Frequently Asked Questions

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Purchase Parts Factory Direct via the Internet

Can I buy parts directly from the factory via the internet?

For your convenience, engine parts (crankshafts, carburetors, pistons, gaskets, etc.) can be purchased online through the Lawn Mower Parts, Repair Parts & Maintenance Products section of our website directly from the factory. If you know your part number and wish to order factory direct, please click the "Buy Online" link provided here.

Do-It-Yourself parts and products (oil, air filters, spark plugs, carburetor cleaner, etc.) can also be ordered online through the Maintenance & Accessories section of our website.

Part orders placed through our website are limited to the 48 Contiguous United States. Addresses other than those located in the 48 contiguous states will not be validated by our software and the order will not be submitted.

Customers in Alaska, Hawaii, and Canada (Canadian customers need to select "Canada" from the Dealer Locator's "Advanced Search" and then "Country" drop-down list) can obtain parts locally through a Briggs & Stratton Authorized Service Dealer.

Canadian customers can also contact the following Briggs & Stratton Central Sales and Service Distributor for part information:

Briggs & Stratton Canada Inc.
2815 Bristol Circle, Unit 1
Oakville ON L6H 6X5
Canada

Telephone: (905) 829-0006
Fax: (905) 829-8611

International customers can obtain parts through their area's Briggs & Stratton Central Sales and Service Distributor or Service Dealers. To locate your area's distributor/service dealer, choose the "Advanced Search" option and use the "Country" drop-down list to select the correct country, enter the remainder of your address and click "OK."

For more information, please call our Briggs & Stratton Answer Center at (800) 444-7774 or Ask a Question.

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Our user community provides a place for users to ask and answer questions of one another. Our staff also participates in this community on a regular basis. Please note that your question may take more than 24 hours to appear. If you are in need of an immediate answer please review our frequently asked questions or contact a local service dealer .

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