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Frequently Asked Questions

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Order Process

I have placed a part order with you. What happens next?

After placing your order through our Shopping Section, you will receive a Confirmation Number. This number indicates that your credit card was accepted and your order submitted. You can then expect to receive an Order Acknowledgement email which will contain an Order Number. The Order Number indicates that your order has been accepted and is being processed.

If you need to contact us with questions regarding your order, please have the Order Number available for the Customer Service Representative.

For further assistance regarding a placed web order, please call our Briggs & Stratton Answer Center at (800) 274-4471 or Submit a Question.

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