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Frequently Asked Questions

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My Engine Doesn't Start

What are some basic items that would prevent my engine from starting?

Here are the steps to follow when your engine will not start.

  1. Is there enough fresh gasoline?
    Remember...your unit uses UNLEADED fuel only.

  2. Is the fuel valve on?
    Be sure to turn it all the way on.

  3. Is the ignition switch in the "on" position?

  4. Is there enough oil in the engine?
    Is it filled to the "FULL" mark on the dipstick?

  5. Is the low oil shutdown switch activated?
    Air can get trapped in the switch during oil filling, rocking the equipment from side to side corrects this situation.

If you are still unable to start your engine you will have to contact a your Engine Manufacturer for assistance.



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Our user community provides a place for users to ask and answer questions of one another. Our staff also participates in this community on a regular basis. Please note that your question may take more than 24 hours to appear. If you are in need of an immediate answer please review our frequently asked questions or contact a local service dealer .

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Please complete the form below to contact us with your question. Provide as much information as possible. We make every effort to personally answer all questions within 3 BUSINESS days. If you are in need of an immediate answer please review our frequently asked questions or contact a local service dealer.

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  • Enter any equipment model numbers you may have


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    STAMPED - YYMMDDxx Identifies Manufacture date


  • 5HP=5, 18-1/2=18.5, 25=25.00


    Series (3 digits) or Torque (ft. lbs)


  • Quantum, Intek, Classic, Sprint, etc.


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