FREQUENTLY ASKED QUESTIONS
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Order Status/Shipping Confirmation
Where can I find information on the status of my order? How will I know if my order has been shipped?
After placing your web order you should expect to receive a Briggs & Stratton Order Acknowledgement email within 24 hours. This email will verify that your order has been accepted and will provide you with a web Confirmation Number and a Briggs & Stratton Order Number. After submission, web orders enter the processing stage the next business day.
It may take 3 - 7 business days before your order is shipped. Once shipped, you will receive an order shipment confirmation email.
We will make every effort to deliver the order shipment confirmation email within a 3 business day period, however, if we are experiencing a large volume of orders, this time period may be extended to 3 - 7 business days.
If your order status has not changed in 7 business days, please call (800) 274-4471 or Ask a Question for assistance.
Please read and abide by any applicable Safety Information contained in your engine Operator's Manual. The material provided above is not intended to replace work performed by a Briggs & Stratton Authorized Dealer. Terms and Conditions apply to all of the information presented on this website. Always be sure to completely read and understand your engine Operator's Manual.
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