Starting Promise FAQ

Having problems starting your engine? Consider these simple answers before going any further.

Is there fresh fuel in the gas tank? Is there fresh fuel in the gas tank?: Stale fuel can prevent an engine from starting. Today’s fuels remain fresh for only 30 days. If the fuel is over 30 days old, replace it with fresh, stabilized fuel. Briggs & Stratton’s Fresh Start™ fuel preserver is an easy and convenient way to keep fuel fresh for up to six months.
Is the fuel diluted with water? Is the fuel diluted with water?: Sometimes after storage water can leak into the fuel tank. To repair this empty the fuel from the tank, replace the fuel and check for leaks in the fuel tank cap.
Is the spark plug wire connected? Is the spark plug wire connected?: Check to make sure the spark plug wire is connected. The engine will not start unless the spark plug wire is connected to the spark plug.
How do I start my lawn mower? Is the spark plug wire connected?: The starting process varies based on which starting system your lawn mower has. Download this PDF to view the correct process for your starting system.